Privacy Policy

At E’Luxxe Beauty NYC, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you engage with our services, book appointments, or subscribe to our email and SMS updates.

Information We Collect

• Personal details such as your name, email address, phone number, and appointment details when you book a service, join our mailing list, or sign up for SMS updates.

• Payment details collected securely through trusted booking/payment providers (we do not store payment information directly).

• Communications such as your responses to promotions, consultations, and aftercare follow-ups.

• Website activity and cookies to help us understand browsing behavior, track cart activity, and improve your experience.

How We Use Your Information

• To provide services, book and manage appointments, and personalize your experience.

• To send you emails and text messages with valuable information on treatments, aftercare, exclusive offers, and upcoming events (only if you opt in).

• To remind you about abandoned carts: Our website uses cookies to keep track of items you place in your shopping cart, including when a cart has been abandoned. This information may be used to send cart reminder messages via SMS.

• To comply with legal obligations and maintain business records.

SMS Marketing

• By subscribing, you consent to receive recurring text messages related to appointments, promotions, aftercare, and cart reminders.

• Message frequency varies. Standard message and data rates may apply.

• You can unsubscribe at any time by replying STOP. Reply HELP for assistance.

Data Sharing

We respect your privacy and do not sell your personal information. Your data may be shared only with trusted service providers (such as booking, payment, and email/SMS platforms) to deliver our services.

👉 The above excludes text messaging opt-in data and consent. This information will never be sold or shared with third parties.

Location Tracking

At this time, we do not use location tracking or location-based services. If this changes, we will update this policy to explain how location data is collected, used, and protected.

Data Security

We use appropriate safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us directly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

E’Luxxe Beauty NYC
49 W 28th St, Floor 3
New York, NY 10001
📞 646-480-9814
📧 info@eluxxebeauty.com
💻 www.eluxxebeauty.com

✨ Your trust matters. At E’Luxxe Beauty, we are committed to respecting your privacy and protecting your data while providing personalized care.